Know the minute a truck is at your dock.
A sign on your receiving door. Drivers scan it and type their name and load. Your phone buzzes wherever you are in the building. Free, no hardware, no appointments.
Replaces: A phone number on the door, or a driver walking the floor to find someone.
Checking in for a visit? Use the QR code or link from the place you are visiting. This page is for businesses.
What actually goes wrong
Your receiver is on a forklift
Nobody sees the truck until someone walks past the door. The driver is there, the load is there, and the one person who needs to know is at the far end of the building.
The number on the door rings out
Drivers call it and get voicemail or a phone menu, then wait. A number only works when someone is free to pick up.
The free time is already running
Detention terms vary by contract. A common one is two free hours from the appointment time, then $30 to $75 an hour, and the bill most often lands on the company sending or receiving the load. The live list shows how long each truck has waited, so you can get to it before the free time runs out.
What you are not signing up for
No appointment system, no driver app, no tablet or kiosk, no logins for your crew, no quote call. If you have a scheduler, keep it. This only tells you who showed up.
Versus what you use now
A phone number on the door works when someone picks up. A radio doorbell reaches the people carrying a radio. Dock scheduling software is built around booked appointments and is often priced by quote. None of these are wrong. They solve a different size of problem.
Drivers stay with their truck
No walking the floor looking for someone. The driver scans at the door, taps once, and goes back to the truck. You come to them.
Set it up for a dock in two minutes
Name the location after the door, like Ridgeline Supply, Receiving. Then change the check-in page wording in your settings. Headline: Driver check-in. Intro: Type your name, company and PO or pickup number. Thank-you line: Stay with your truck. We will come to you. The name box takes 80 characters, so "Mike, ABC Freight, PO 4471" fits on one line of your list.
How it works
- 01 Print the code. Stick it on the door. It is a QR that never changes, even if we change the URL behind it.
- 02 They scan it. A web page opens. They type a name and tap once. No app, no account.
- 03 You see them. A live list of names and how long each has waited. Tap Helped to clear a name.
Questions
Will drivers actually scan it?
It is the phone camera, no app, and one box to fill in. A driver who cannot scan can type the address printed on the sign.
Do drivers need an account or an app?
No. They scan with the phone camera and a web page opens.
We already have a dock scheduler. Why would we want this?
Keep the scheduler. This covers the trucks that show up early, late, or unbooked, and the ones nobody noticed.
How does my phone get the alert?
Phone alerts are free and have no limit: turn them on from the live list on the same phone. Text alerts go to the numbers you enter, within a free monthly allowance.
We have several doors and two shifts. Does that work?
Print the sheet once per door. The list is one link: open it on every receiver's phone and the office PC, and whoever is free takes the next truck.
What about night or weekend arrivals?
Alerts go out at any hour, to whoever has them turned on. Turn them off on a phone to stop them there.
What happens to driver names and PO numbers?
Everything typed in the name box is deleted automatically 30 days after check-in. The anonymous row stays so your counts still work.
What does it cost?
It is free: unlimited check-ins, the live list, the sign, phone alerts, and a monthly allowance of text alerts. No card to sign up.
Also works for
Know when someone shows up
Free. Unlimited check-ins, live list, and a QR code.
Make your receiving-door sign